Privacy Policy

CCPD Training LTD care about your privacy, and we will always strive to protect the information which you provide us as a part of our business interactions. Please see below to understand how we do this:

Information which you provide us
In order to book any of our services or request further information from us you might fill in an online form with your name, address, email address, contact telephone number, and occasionally dietary requirements. You may also provide this information by email or telephone.

Information provided by 3rd Parties
Occasionally we may also obtain publicly available information about you from 3rd parties including our business partners, company websites and websites of professional bodies.

For What Purpose(s) do we use this information?

  • To provide you with information on our upcoming courses
  • To fulfil our obligations in relation to each booking we receive, including updating you on any changes to each event
  • To gain feedback in order to improve customer experience
  • To Understand Market trends and to adapt our offerings accordingly

    • Where is your Data Stored?
    All Personal Information which we have is stored securely in this country and is encrypted to prevent any parties acquiring this data through loss, theft or security breach within our IT Infrastructure.

    Who Do We Share Your Personal Data With?
    We may from time to time share your information with our business partners or sub-contractors in order to be able to carry out our obligations to you successfully and efficiently. We may also share your information with relevant authorities on request if they are for example investigating criminal matters such as fraud or money laundering.

    How long will your data be stored?
    We will store your information securely for as long as the legal authorities which regulate our business activities require access to this information and for as long as this information helps us to improve our business and enhance our services to our customers.

    Marketing
    As mentioned above, we may use information which you have given us or which has come to us from a 3rd party to send you marketing on services which may be relevant to yourself or your organisation. We will always provide an ‘opt out’ option on any marketing which we send you which will remove you from our active marketing list. You will then no longer receive marketing correspondence unless you decide to opt back in to our mailing list.

    What rights do you have to the data which we hold?

  • At any time you may contact us and we will provide you with a copy of any information which we currently hold which relates to you
  • At any time you may request to edit, delete, or restrict the information which we currently use and also adjust your contact preferences
  • In some circumstances you may also have the right to object to us processing your personal information altogether and in all cases we will endeavour to adhere to current regulations and fulfil our legal obligations

    • If you have any comments or complaints please contact us:

    By email: info@ccpdtraining.co.uk
    By Phone : 0141 314 3682